Galaxy Team

Privacy Policy

Last Updated: October 21, 2026

1. Introduction

Welcome to Galaxy Team.

Galaxy Team (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website at https://www.galaxyteam.site/, contact us, book a consultation, interact with our content, or otherwise communicate with us.

Galaxy Team is a full-stack e-commerce growth agency helping businesses build, optimize and scale across Shopify, Amazon, Faire and Wix.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it before processing your personal information for the relevant purpose.

2. Information We Collect

We collect information that you voluntarily provide, information generated when you use our website, and information provided to us by certain third-party services where applicable.

A. Information You Provide to Us

When you contact Galaxy Team, request information about our services, book a consultation or communicate with us, we may collect:

  • Name and business or company name.
  • Email address and telephone number, if provided.
  • Website URL and relevant business information.
  • E-commerce platform and services of interest.
  • Information about your business goals, challenges and project requirements.
  • Information you include in messages, forms or consultation requests.
  • Any other information you voluntarily provide.

Please do not send passwords, payment card details or other sensitive credentials through general website forms or email.

B. Booking Information

If you schedule a consultation through our Calendly booking popup or another scheduling service, that service may collect information such as your name, email address, appointment details, time zone and any information you provide in booking questions.

Your booking information may be processed by the scheduling provider under its own privacy policy and applicable terms.

We use the information necessary to arrange appointments, communicate with you and prepare for consultations.

C. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, depending on the website configuration and technologies in use. This may include:

  • IP address.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited and interactions with website content.
  • Referring website or source.
  • Date, time and duration of visits.
  • General website performance and diagnostic information.

We use this information where appropriate to operate, secure, maintain and improve our website and understand how visitors interact with it.

D. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage and similar technologies to support essential functionality, remember preferences, measure website performance or support marketing activities where enabled.

The specific technologies used depend on the services and tools active on our website.

You can manage cookies through available website controls and your browser settings. Where consent is legally required, non-essential cookies and similar technologies should not be activated until you provide the required consent.

Disabling certain cookies may affect some website functionality.

3. How We Use Your Information

We may use your personal information to:

  • Respond to questions, enquiries and service requests.
  • Schedule and manage consultations.
  • Understand your business needs and assess potential projects.
  • Communicate about our services and proposed work.
  • Prepare proposals, quotations and project documentation.
  • Deliver, manage and support services you engage us to provide.
  • Maintain business and client relationships.
  • Operate, troubleshoot and improve our website.
  • Understand website usage and performance where analytics are enabled.
  • Protect our website, business and users against fraud, misuse and security threats.
  • Maintain appropriate business records.
  • Comply with legal obligations and resolve disputes.
  • Send relevant marketing communications where permitted by law.

We do not use personal information for purposes that are incompatible with the purposes described here without an appropriate legal basis.

4. Legal Bases for Processing

Where applicable privacy laws require us to identify a legal basis for processing personal information, we rely on one or more of the following, depending on the circumstances:

Consent: Where you have freely agreed to a specific use of your information, such as certain non-essential cookies or marketing communications.

Contract or pre-contractual steps: Where processing is necessary to respond to a request, prepare a proposal, provide services or take steps requested by you before entering into an agreement.

Legitimate interests: Where processing is necessary for legitimate business purposes, such as responding to professional enquiries, maintaining business relationships, securing our website or improving our services, provided those interests do not override your applicable rights.

Legal obligations: Where we need to process or retain information to comply with applicable laws or lawful requests.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. How We Share Personal Information

We do not sell personal information to third parties for money.

We may share personal information with the following categories of recipients when necessary and appropriate:

Service Providers

We may use providers that support website hosting, content management, data storage, security, analytics, communication and appointment scheduling.

These providers may process personal information on our behalf or independently under their own privacy policies, depending on the service and their role.

Professional Advisers

We may share relevant information with legal, accounting or other professional advisers when reasonably necessary for business operations, compliance or the protection of our legal rights.

Legal and Regulatory Authorities

We may disclose personal information where required by law, a valid legal process, a regulatory request or where disclosure is reasonably necessary to protect our rights, users or business.

Business Transfers

If Galaxy Team undergoes a merger, restructuring, acquisition or transfer of business assets, personal information may be disclosed as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

We do not authorize service providers to use personal information entrusted to us for purposes unrelated to their agreed services unless permitted by law.

6. Third-Party Services and External Links

Our website may contain links to third-party websites, social media platforms, scheduling tools, e-commerce platforms and other external resources.

When you follow an external link or interact with an embedded third-party service, that provider may collect information about you under its own privacy policy.

Examples may include Calendly and the social platforms linked from our website.

Galaxy Team does not control the privacy practices or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

The inclusion of a third-party link does not necessarily mean that Galaxy Team endorses that provider or that the provider is affiliated with us.

7. International Data Transfers

Galaxy Team may work with service providers that process information in countries other than the country in which you reside.

As a result, your personal information may be transferred internationally where necessary for website operation, communications, scheduling or service delivery.

Where applicable law requires safeguards for international transfers, we will take appropriate steps to establish those safeguards.

You may contact us using the details at the end of this policy if you would like further information about relevant international transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, communication, recordkeeping, security, legal compliance and dispute resolution.

Retention periods may vary depending on the type of information and the circumstances.

For example:

  • Enquiries: We retain enquiry and communication records for as long as reasonably necessary to respond, manage prospective business relationships and maintain appropriate records.
  • Client records: We retain relevant project, contractual and business records for the duration of the relationship and for any additional period required for legitimate business needs or legal obligations.
  • Booking records: Appointment information is retained as necessary to manage consultations and business relationships, subject to applicable retention requirements and the scheduling provider’s practices.
  • Technical and analytics data: Retention depends on the purpose of the data and the settings of the relevant systems or providers.

When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it or securely dispose of it, subject to applicable legal retention obligations.

9. How We Protect Your Information

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Depending on the systems involved, these measures may include access restrictions, secure service providers, appropriate account controls, system updates and other reasonable security practices.

No internet transmission, storage system or electronic communication method can be guaranteed to be completely secure.

You should avoid sending passwords, payment credentials or sensitive account information through unsecured communications.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

10. Your Privacy Rights

Depending on your location and the applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information, subject to applicable exceptions.
  • Request restriction of certain processing.
  • Object to certain processing, including certain direct marketing.
  • Request a portable copy of eligible personal information.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain targeted advertising or the sale or sharing of personal information where applicable.
  • Lodge a complaint with the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before fulfilling a request.

To exercise a privacy right, contact us at hello@galaxyteam.site.

We will review and respond to your request in accordance with the laws applicable to the request and the circumstances.

If you are located in Nigeria, you may also have rights under the Nigeria Data Protection Act, 2023, and applicable rules. You may raise concerns with the Nigeria Data Protection Commission where appropriate.

If you are located in the European Economic Area or United Kingdom, additional rights and complaint procedures may apply under the relevant data protection laws.

Residents of certain United States states may also have additional rights under their state privacy laws.

11. Marketing Communications

We may send service-related communications when necessary to respond to enquiries, arrange consultations or manage an existing business relationship.

If we send promotional or marketing communications, we will do so in accordance with applicable law and obtain consent where required.

You can ask us to stop sending marketing communications by following any unsubscribe instructions provided or emailing hello@galaxyteam.site.

Even if you opt out of marketing communications, we may still send messages necessary to manage an active project, respond to your request or comply with our legal obligations.

12. Children's Privacy

Our website and services are intended for businesses, professionals and adults.

We do not knowingly collect personal information from children in circumstances where collecting it is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact hello@galaxyteam.site so we can review the matter and take appropriate action.

13. Automated Decision-Making

Galaxy Team does not intend to make decisions that produce legal or similarly significant effects on individuals solely through automated processing of personal information collected through this website.

If our processing practices change, we will provide any notices and safeguards required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, data practices or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or seek consent for material changes.

We encourage you to review this page periodically.

15. Contact Galaxy Team

If you have questions about this Privacy Policy, how we handle personal information, or how to exercise your privacy rights, please contact us:

Galaxy Team

Website: https://www.galaxyteam.site/

Email: hello@galaxyteam.site

Please include “Privacy Request” in the subject line so we can identify and direct your enquiry appropriately.

We will review privacy requests and respond in accordance with applicable law.

Galaxy Team

Commerce, connected.